Flexible contact center outsourcing with global agents, 24/7 support, and multichannel coverage — built to scale and optimize customer experience.
From customer care to outbound sales, we offer flexible contact center outsourcing solutions that adapt to your goals and scale with your business.
Modern businesses need more than just call handling — they need scalable, customer-first solutions that drive loyalty and efficiency. Our contact center operations empower your business to deliver exceptional support, reduce costs, and stay agile in a competitive market.
Easily expand your customer service capabilities without the burden of hiring, training, or managing in-house teams. Whether you're scaling seasonally or globally, we adapt to your pace.
Deliver consistent customer experiences across phone, chat, email, and more — day or night. Our contact center agents gives you the ability to support global customers around the clock.
Reduce labor costs while maintaining high service standards. We deliver high-performing agents from low-cost regions and handle everything from staffing to tech.
Tap into agents who understand your industry, brand, and compliance needs. We source, train, and manage talent with domain-specific experience — from regulated industries to high-touch consumer brands.
Free your internal teams to focus on innovation, growth, and strategy. We remove the operational burden of customer support so your in-house team can stay focused.
We’re built for businesses that demand more than a generic BPO call center — we deliver tailored CX solutions designed to grow with you.
We operate in key global markets, providing agents fluent in English and local context — ensuring smooth customer interactions.
We handle the tech stack, telephony, WFM, and QA — giving you a turnkey contact center operation without the overhead.
Our agents are trained to mirror your voice, tone, and CX standards — acting as a true extension of your internal team.
Deliver consistent support across voice, chat, email, and SMS — with round-the-clock coverage and seamless channel transitions.
Ramp up or down quickly based on volume, SLAs, or seasonal demand — without sacrificing service quality or response times.
We track KPIs like AHT, CSAT, FCR, and more — continuously refining agent performance and workflows to meet evolving support goals.
Alongside contact center outsourcing, we offer global staffing, RPO, payroll/compliance, and captive team models — all under one roof. That means fewer vendors, faster ramp-ups, and the power to scale your support operations globally without friction.
From healthcare to finance, discover how our solutions can drive success in your industry.
1840 & Company
5440 W. 110th St
Building 2, Suite 300
Overland Park, KS 66211
1840 & Company
5440 W. 110th St
Building 2, Suite 300
Overland Park, KS 66211
